By visiting our website and/or making a purchase from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including additional terms and conditions and policies referenced herein and/or available via hyperlink. These Terms apply to all users of the website, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

 

Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to these Terms. If you do not agree to all terms and conditions, you may not use the website or services.

 

Any new features or tools added to the store shall also be subject to these Terms. We reserve the right to update or change these Terms at any time by posting updates on our website. It is your responsibility to check periodically for changes. Continued use of or access to the website constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., providing the e-commerce platform allowing us to sell products to you.

How is the product packaged?

Your order will be carefully packaged in our branded, eco-friendly packaging designed to ensure your products arrive safely and in perfect condition.

We use durable, sustainable materials to minimize environmental impact while providing a refined unboxing experience.

Rest assured, each package is thoughtfully prepared, highlighting our commitment to quality, sustainability, and style.

 

How fast are orders processed?

PO Box, APO, or FPO address is not accepted.

Orders are usually processed and shipped within 1–2 business days, unless otherwise advised.

 

What is the shipping fee and time?

Shipping times vary by destination, typically between 4–15 business days. Please refer to our shipping table for more details.

 

Return Period

We accept return or exchange requests within 7 days of receiving your order.

 

Eligibility

Returned items must be unused, unwashed, and in original condition with all tags attached.

 

Non-returnable Conditions

Items cannot be returned if:

• Tags are missing, or the item is worn/washed

• The return request is made after 14 days

• The item is marked as final sale

 

Return Shipping

Buyers are responsible for return shipping costs unless the item is defective or incorrect. Please send us a photo for verification.

Refund Method

Refunds will be processed to your original payment method within 5–10 business days after we confirm the returned item. Original shipping costs are non-refundable.

How to Start a Return

To start a return, please email us with your order number and reason. We’ll provide the return address and instructions.

This privacy policy explains how we handle the personal information we collect, use, and disclose, and how you can contact us regarding your personal information or to request access.

What is Personal Information?

Personal information refers to any information or opinion about an identified or reasonably identifiable individual, regardless of its truth or form.

Collection of Personal Information

We may collect the following types of information:

Identifying and contact information (e.g., your name, address, age, date of birth, gender, and email address);

Financial information (e.g., credit or debit card details);

Information related to your use of our website, account registration, and purchases (e.g., username, password, IP address, purchase history, and website activity);

Additional information you voluntarily provide through your profile or communication with us.

We collect personal information to:

Provide and improve our products and services;

Process your transactions and manage your account;

Communicate relevant product information or promotions.

 

Personal information is typically collected directly from you or an authorized individual acting on your behalf via our website, phone, or email.

If you choose not to provide certain requested personal information or withdraw your consent (subject to legal and contractual limitations), we may be unable to provide the requested products or services or maintain effective communication with you.

 

Your Legal Rights and Choices

Under privacy and data protection laws, you have the right to access, correct, transfer, and control your personal data, including withdrawing consent or opting out of certain uses.

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or sexual orientation.

We do not share or disclose your personal information except as legally required, for security or customs purposes, or with trusted service providers involved in IT support, system administration, payment processing, shipping, and legal services.

Data Security

We protect your personal information using secure and reasonable measures, maintaining strict confidentiality standards within our company.

Should any breach affecting your personal information occur, we will notify you as soon as practicable.

Contact Us

To exercise your rights regarding your personal information or for further inquiries, please contact us:

📩 Email: redrinsestudio@gmail.com

Hi, this is Danford.

In 2023, I made a pivot.

The pandemic forced me to rethink everything — so I left behind the white hat of a Le Cordon Bleu chef, returned home from New Zealand, and put on the first cap I ever designed.

From crafting flavors in a kitchen to cutting fabric at midnight, RED*RINSE began with a single sketch — a quiet rebellion against mass-market aesthetics. A statement that said, I dress for myself.

We don’t follow trends. We don’t label by gender. Because style shouldn’t come with boundaries.

Each season, we revisit the past to reshape silhouettes and textures for a new generation of city-dwellers.

RED*RINSE is for those who don’t want to dress “just right” — and refuse to say “close enough.”

This isn’t just clothing. It’s attitude. A rewrite of what fashion can say.

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Our Mission

We started RED*RINSE to break away from the idea that there’s a “right” way to dress. We don’t follow trends — we create a language of style.

Because clothing isn’t just what you wear, it’s how you live.